You can also disconnect the Bluetooth from the other device to prompt a connection. If it’s not paired, you’ll need to connect to your device in settings manually.
To see what it’s connected to, check the Bluetooth settings on the device you’re using and see if it says you’re connected. It’s easy to overlook when you assume they’ve paired automatically. Your headphones may be connected to another device via Bluetooth, so while you thought they were paired to the phone, iPad, or laptop you’re using for Zoom, they aren’t. Double-Check Your Bluetooth ConnectionĪnother common issue is a failed Bluetooth connection. If that immediately solves the problem, there’s nothing more you need to do. If yours do, try clicking the mute button to see if they unmute. This might sound obvious, but sometimes your headphones have a mute button for the microphone. Whatever the case, here are some ways to fix your headphones on Zoom so you can keep chatting. Finally, you may be able to hear others and yourself, but your audio is coming through distorted. Other times, you may have trouble hearing other people through your headphones, despite your own sound coming through.
Sometimes, the microphone input on your headphones isn’t communicating with Zoom so that you can hear other people, but they can’t hear you. Depending on a few factors - including whether you’re using the Zoom phone app or the Zoom desktop client - there are several ways to fix your connection. There are a few reasons why your headphones may not be working on Zoom.
If you’ve been there, here’s how to fix headphones not working on Zoom so you can chat easily. It’s easy to give up using headphones altogether when you can’t figure out the issue. Of course, you might assume you’re muted on Zoom, only to find you aren’t. One of these is when you try to use new headphones with the video conferencing platform, and they aren’t working. By now, you’re likely used to all the quirks that come along with using Zoom, but they're always other issues that arise.
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